Working as patient support activity manager in the field

It is rare that MSF advertises job openings for specific countries or projects.

Instead, in order to be able to respond to medical emergencies, MSF recruits applicants into different professional reserve lists, (also referred to as “pools”) throughout the year. Candidates within the pool will be matched to a specific position in a specific country based on their skill set, competencies, technical experience and background.

When applying to join our pool, you can indicate any geographic preferences you may have. However, in accordance with the MSF Charter, providing assistance to populations in distress must take priority over geographical preferences. As a candidate, you must be flexible and willing to work wherever your skills are most needed. Therefore, it is not always possible to fulfil specific country requests. MSF expects candidates to be flexible about where they work so that we can meet the needs of the field. However, if you have special skills, speak additional languages or have restrictions, those will be taken into consideration for each placement.

The standard duration of a first posting is six months. Medical specialists such as anaesthetists, gynaecologists and surgeons are placed in projects from six weeks to three months. This is not the case for general practitioners, paramedical or non-medical profiles.

For subsequent postings, depending on the needs of the country, the duration may be shorter for emergencies (several weeks to three months) or longer (perhaps six to 12 months) in more stable contexts. Coordinator positions are opened for a longer period, from one to two years.

We are mainly looking for candidates who are prepared to make a long-term commitment and work with MSF over several years. We therefore ask you to engage with MSF for more than one mission, or at least 12 months. This will probably include one or more breaks, as it is important to rest between assignments. You are invited to discuss the timing of your break with your career manager when you return from the first posting.

For all non-medical profiles, a minimum of two years’ relevant work experience is required (excluding internships and voluntary work). For doctors, a minimum of three years is required (excluding internships and voluntary work). Surgeons need 2 years post-specialisation experience and specialists do not need post-specialisation experience. For all medical profiles, a minimum of three years’ experience is required (excluding internships and voluntary work). Previous work experience is essential as we expect a high level of autonomy from our staff in the field. Detailed criteria for each profile can be found under What’s your profile?.